Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Please contact me if you have any problems with your order.
All chains, clasps and finding used in my jewelry are made of sterling silver or gold fill. 14k gold fill is a beautiful more affordable alternative to solid gold as it is a genuine layer of gold permanently bonded onto base metal with heat and pressure that contains 100+ times more gold than gold plated. It is extremely durable, won't chip or flake, is tarnish resistant, and is a great alternative to expensive solid gold jewelry. It looks great and with proper care, it will last for over 10 years. Gold fill jewelry can also be worn by people with sensitive skin.
All gold fill and sterling items are guaranteed for 1 year and will be replaced or repaired free of charge.
*A few pendants are gold or silver plated and cannot be guaranteed.
All sterling silver and gold fill items can be cleaned using a soft polishing cloth or a standard liquid jewelry cleaner. Oxidation is natural and can be easily removed with either method without any harm to the product.
There are a few charms or pendants that are silver or gold plated and should not be cleaned this way to avoid removal of the delicate plating. Any plated items are clearly stated in the description. Please message me if you have any questions regarding the finish of your items so I can inform you of the best method.