This listing is for a new shipping label/ multiple shipping locations.
1-3 business days
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
All chains, clasps and finding used in my jewelry are made of sterling silver or gold fill. 14k gold fill is a beautiful more affordable alternative to solid gold as it is a genuine layer of gold permanently bonded onto base metal with heat and pressure that contains 100+ times more gold than gold plated. It is extremely durable, won't chip or flake, is tarnish resistant, and is a great alternative to expensive solid gold jewelry. It looks great and with proper care, it will last for over 10 years. Gold fill jewelry can also be worn by people with sensitive skin.
All gold fill and sterling items are guaranteed for 1 year and will be replaced or repaired free of charge.
*A few pendants are gold or silver plated and cannot be guaranteed.
All sterling silver and gold fill items can be cleaned using a soft polishing cloth or a standard liquid jewelry cleaner. Oxidation is natural and can be easily removed with either method without any harm to the product.
There are a few charms or pendants that are silver or gold plated and should not be cleaned this way to avoid removal of the delicate plating. Any plated items are clearly stated in the description. Please message me if you have any questions regarding the finish of your items so I can inform you of the best method.
Aug 2, 2019
I’ve worn my necklace for 2 yrs straight never taking it off, then my son pulled it and it broke. I contacted Jaded and she agreed to fix it, she sent it back shortly after she received my broken necklace. Such great service she’s so kind. This is actually her 2nd time fixing my broken jewelry bought from her shop, the first one was a ring. Thanks so much Jaded!
Jul 15, 2019
Aug 6, 2016
Jun 9, 2015
Very fair shipping charges; pleasant seller.